Shipping Policy

Last Updated: June 2026

Thank you for shopping with DEOSAI. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Processing Time

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Coverage

We currently deliver to all major cities and regions across Pakistan through trusted courier partners.

Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days
• Remote Areas: 4–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• Free Shipping on orders above Rs. 2,500
• Flat Shipping Fee: Rs. 199 on orders below Rs. 2,500

Shipping charges will be displayed during checkout before payment confirmation.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) to monitor your shipment's progress.

Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery cannot be completed due to incorrect contact information or customer unavailability, the order may be returned to us.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos and your order number. We will review the issue and arrange a replacement or appropriate solution.

Order Cancellation

Orders may be canceled before shipment. Once an order has been dispatched, it cannot be canceled and will be subject to our Return & Refund Policy.

Delays Beyond Our Control

DEOSAI is not responsible for shipping delays caused by:

• Courier service disruptions
• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Other unforeseen circumstances